Testimonials

What People Say About Highway Tire Auto & Lube

Extremely trustworthy and honest automotive repair business. We will only take all of our vehicles here. They never try to upsell you on anything. I have been in the automotive business for 30 years and this is a true 5-star business. Thank you to everyone at Highway Tire Auto & Lube for all you do for us and our vehicles.
Fran L.

I drive 45,000 miles a year and have been going here for years, which is quite often for oil changes and tires. They are all very helpful! They always fit me in when I stop in without an appointment, but most importantly, always give an honest assessment of things that need attention and things that can wait. I’ve never felt like they were trying to push an unnecessary service or replacement item.
– Chris M.

This place is amazing! Their customer service is top notch and so are their prices! I’ve had estimates of work from other places of up to three times more than they charge. They are personalized, they care and most importantly, they know what they’re doing. Love this family crew at Highway Tire Auto & Lube.
– Patrea A.

Family-run shop with good general auto technician skills and services, from the basics like fluid changes and inspections (which they are very fast at) to major mechanical repairs. Always willing to research unusual problems or issues, even obscure things that they are unlikely to deal with more than once. Labor rates are competitive if not slightly low for the area, too. Parts are billed at roughly the same as your local auto parts store, sometimes lower. Good folks.
– Just a Geek

Best place near Mooresville to get your car serviced! Excellent!
Lynn H.

Very friendly staff. Only place I take my vehicle. I definitely would go here.
– Christina J.

Went for an alignment this morning. The owners and staff are awesome! They got me in and out with a job well done. My car rides like a champ! Thanks so much, guys! I highly recommend Highway Tire Auto & Lube.
– Denise S.

Excellent service! Great and fair pricing on everything! I HIGHLY RECOMMEND this repair shop.
– Shaun P.

Family owned and operated! Excellent customer service and great folks!
– Beth P.

Dependable, helpful, nice, and fair-priced. Never a surprise when you receive the bill. A trustworthy, family-run business.
– John F.

Scott and Robin are not only very professional, but also very knowledgeable of what they are doing!
Very honest, too. Definitely will recommend to my friends!
– Dilya & Scott S.

Always the best. Friendly service with lots of help and prompt response.
– Randy K.

I’ve been taking my vehicles to Scott and Robin for about five years now and could not be more satisfied with them or their work. They take the headache out of car trouble.
– Curtis C.

My family has been a customer of Highway Tire Auto & Lube for years, and we have never been disappointed. A few months back, the owner helped me figure out an issue without me having to place an order. This past Friday, I had to see the brand dealership of my truck to fix a recall issue. There it was discoverred that I had a nail in one of my tires, which was the reason it was leaking a bit over the past months. I called them and they told me to just come in and they would fix it. I made it two minutes past closing time. On a Friday! AND THEY TOOK ME IN AND FIXED IT. Because I needed my car to get to work over the weekend! Now mind, they are normal people, too. Hardworking with a family. But they did not hesitate! Great job! Great service! Great prices! Very personal atmosphere. I will come back and so will my family! Thank you, Highway Tire Auto & Lube team!
– Nils H.

Scott and the rest of the crew are the absolute best. My wife and I moved down to North Carolina a few months back and have been taking our cars here since and will not go anywhere else. They are friendly, very knowledgeable, fair, and most importantly, trustworthy. We highly recommend Highway Tire Auto & Lube to anyone for anything from a simple oil change to extensive work. Thank you, guys, for the great work and fantastic customer service.
– Michael J.

I am always happy with my service at Highway Tire Auto & Lube. They are a family-owned and -operated business which I love. Scott is very knowledgeable, and I feel confident that they are giving me honest service.
– Judy S.

Love these guys. Always nice and down to earth. Charlotte is the cutest dog in the world.
– Katelyn H.

OUTSTANDING family-owned service center, offering the very best in not only tires, but in any service your vehicle may need (including inspections…Also, Robin is a Notary!!). Had an urgent repair need, and Scott ran diagnostic, found a rare code, and rather than attempting a temporary ‘fix,’ called to let us know what he found, and recommended taking to dealership – now THAT is HONEST customer service, and this place will continue to be our go-to for ALL maintenance needed (oil changes as well as tires…) They are SO AWESOME for all automotive needs!!
– Nicole M.

I have been there 2 times now, one for a serious transmission replacement and the other for an alternator replacement. They have proved they can fix anything. They offer a shuttle to take you to and from while you wait and are so overly nice. They let you know what needs to be done and what can wait. Best place for a hardworking person to go. They will take great care of you. I will go to them for everything, big or small.
– Robert W.

Awesome family business with great products. Treat their customers like family and get the best service during and after the job is done.
– Preston A.

These people are great. They can handle a 7.3 diesel F450 and know what they’re doing. I will continue to go there.
– Victoria G.

Great service. Great prices. Great knowledge, expertise and advice. My hometown mechanic!
– Pril L.

Scott and Robin really go the extra mile for their customers. They’ve given us many rides home and even dropped off our car on their way home. Once, our car broke down when we were on our way to a soccer game. Robin picked us up and drove us home to get another car, and we got to the game on time.
– Steven B.

Friendly staff and prices lower than dealerships and big box tire shops.
– Jerry H.

If you are looking for an honest price for an honest job, this is your place This is a great, family-run auto shop that is not looking to make a killing on their customers. Just a fast & friendly atmosphere!!
– Danny K.

Most honest shop that I’ve encountered since moving here in 2016. Bonus: the sweet beagle, just waiting to welcome you – and treats are on the counter to give this sweet baby.
– Tamara M.

Would not take my vehicles to anyone else!!!! I highly recommend them to everyone!
– Lisa R.

Great, family-owned shop. Robin and Scott are sticklers for perfection. I would highly recommend!!!
– James and Melanie H.

I was recommended to go here, and Scott and Robin were GREAT. My ’91 Ford Ranger needed a clutch and AC work. Most times, when one needs some major work done, it’s a nightmare, I didn’t have the time/place to do the work myself, so Scott got everything done at a fair price. Unfortunately, Ford has a firewall issue with their trucks where the firewall cracks and bends forward at the clutch pedal; we got everything done, but due to the issue, the clutch couldn’t be bled due to the firewall flexing… Scott told me when I got the firewall fixed, he would come and pick my truck up and bleed the clutch… THAT’S SERVICE!!! I’ll be back…
– Dave B.

Fantastic experience, wonderful family-owned business. I was very, very impressed. They got our truck right in for fast service. These folks go above and beyond. I will never go anywhere else. Oh, while you are there, give sweet Charlotte a treat.
– Sandy R.

Scott and Robin are not only very professional but also very knowledgeable about what they doing! Very honest too. Definitely will recommend to my friends!
-Dilya & Scott S.

Scott and Robin run this as a family business, so it only makes sense that they treat you like family when you come into their shop. I’ve found that Scott is very knowledgeable, especially on Ford vehicles, and they take the time to explain what they found or did to fix it. I take my company fleet vehicle there for oil changes and all my personal vehicles for inspections and maintenance. In addition to first-rate customer service, they also give back to the community. If you’ve never been, it’s time to go there!
– Bill T.

Oil, lube and inspection all routine and timely. Detailing performed on a very dirty vehicle which came back looking great. They do not have a detailer on-site but apparently have a local guy available who did a very good job.
– Michael P.

I can’t thank everyone enough for the outstanding customer service that Highway Tire has provided my family with for the last 8 years. After years of being let down by local franchise shops, it’s refreshing to have honest, high-quality service like Highway Tire provides. Just last week after I caused minor front bumper damage on my brand new Mercedes Benz, Eddie Jr. was able to get me right in to fix the problem. From new tires to monthly upkeep, this company surpasses all. Perhaps it’s because it’s a family-run business or because they are excellent at what they do? Honest, high quality, great prices and so easy to work with. Thank you so much, Tarantinos and Highway Tire.
– Vanessa N.

I used Highway Tire Auto & Lube a couple of times over a short period of time but definitely a place I trust. Went out of their way for me on one occasion, and I really appreciate it. Avoid franchise stores, keep our money local.
– Christopher W.

Best auto repair shop ever!!! I have been coming here for over two years and have experienced nothing but the best. The prices are perfect and well-advertised, and the owner, Scott, always goes above and beyond to fix every issue. I’ll give an example. I’ve had my Ford truck since 2000, and starting in about 2006, the check engine light would come on every 3 – 6 months. Repair shops all over the country diagnosed as a fuel emission, bad gas cap and a slew of other incorrect items. Scott looks at it, tells me what the problem is, and fixes it in under 2 hours. Bottom line, my truck runs better than ever, and the light hasn’t come on in over 18 months! Yesterday, I came in for an oil change, and while we were talking, Scott noticed that the panel on the door (houses the window, locks, and mirror buttons) had come loose. He simply asked if it bothered me at all. I said, “Sure, but it’s an old truck, so I deal with it.” So I get my oil changed, pay for it, get in my truck, and he tells me, “I took care of that panel issue.” Total amount paid for this favor? Nothing. Just a smile and a handshake. Amazing customer care!! Robin works the front and is the kindest, most sincere person I’ve ever met in a business setting. She is always upfront, accurate, kind, and personable during every interaction. This is a true-to-form, family-run business that cannot be beat. You would have to be crazy to choose anywhere else to get automotive work done! We, and many of our friends, will only use Highway Tire Auto & Lube!!
– Ken K.

Can always depend on a helping hand at Highway Tire, even pulling in with no appointment. I have even taken friends’ cars there to get worked on.
– Jack B.

Their quick and quality service/value has taken care of my family’s cars as well as my own for the past few years. I do not see us going anywhere else anytime soon. Thanks.
– John L.

Highway Tire Auto and Lube is a premier auto service facility. They care about their customers and appreciate them. Stop by and see them. Charlotte will greet you at the door! She is adorable.
– Scott A.

Phenomenal vehicle repair and maintenance experience, every single time!! I’ve been coming here for two years and getting work done on 3 vehicles–flawless work and fantastic, friendly customer service during every visit! This is a true-to-form, family run business, and this is the only place we use!!
– Ken K.

Honest, dependable shop. My parents have been using them for years, and now with my first car, they are taking care of me, too!
– Amelia S.

Thank you so much for fixing my car today and not “taking me for a ride”. Thought I needed a power steering pump, and come to find out all I needed was a hose. Thank goodness for an auto shop you can trust.
– Yovonne K.

I never have to worry about automobile problems when I know Highway Tire is around the corner–they are one of the few establishments that you can really trust for great service and personal care of your car! I highly recommend them!!!!
– David S.

The guys at Highway Tire are very friendly. Their prices are fair, and the service is very reliable. As a business, it is important for us to get fast, cost-effective service.
– Landis Reed Homes

Fast, efficient, affordable, personable service, and the cleanest bathroom! I trust these guys for car repairs, maintenance, tires for the car and tractor. Highly recommend!
– Deb D.

Great service, great value . . . all run and managed by a great family. Give them a try!
– Dave F.

These guys are the best. They have been servicing my family’s vehicles for years and have always been honest and dependable when I needed them. Recently, I was in an auto accident and had my vehicle towed and repaired by them. It looked GREAT when finished! It’s nice to have a local shop that can take care of all of my family’s auto repair needs. Happy customer!!
– Fred S.

This is a good shop. I’ve had body work, repairs and bought tires there. I’ve been a customer for a couple of years & they do a good job.
– Mike J.

If you are looking for a locally owned repair shop for automotive service, I suggest you give these guys a try. They have provided me with fast, reliable service for years, always at a fair price. They obviously can do tires, oil changes, etc., but can handle those more serious problems that you might normally contact the dealer for.
– Ray W.

We have been working with Highway Tire Auto & Lube for over 2 years now and find them to be service minded and very honest. I recently had a fender bender, and they quoted the repairs and made them in a timely fashion. All of the work was quite professional, and the vehicle looked like new again. They also service our fleet, and I have found Ed and Eddie to be a great resource for repairs and recommendations to keep our vehicles on the road. Kudos to both Eds and the team at Highway Tire.
– Dan M.

Great, fast service. Owners are customer-oriented and very nice, honest people. Would gladly recommend to anyone.
– Michael C.

Scott, Robin, and family (and Charlotte the dog) were great to work with. Great service, very thorough & knowledgeable, explained everything to us and very accommodating with our schedule. Thank you so much.
– Caren M.

Extremely friendly and thorough service. I greatly appreciate being shown and explained what’s wrong with my vehicle. Will definitely return.
– Sara S.

Excellent service, very fair prices, didn’t try to “find something wrong”– only does what actually needs doing, which is refreshing! Highly recommend.
– Lisa A.

You are not going to believe how good this service is. I have been trusting them with a variety of issues on three vehicles since March 2016. Way beyond tires and standard maintenance, their diagnostic and repair work has been flawless. They are crystal clear with you about what needs to be done and why. I’ve spent fifty years of driving and servicing vehicles, and their prices are totally fair. They like their work. They like people. It’s a pleasure to be there. They have a GREAT DOG.
– Mark W.

Family-owned business! Incredibly knowledgeable and fair! Always courteous with my time and tells me exactly what needs to be done to my vehicles and helps me make the proper decisions. Would not take one of my vehicles anywhere else!!
– Troy A.

OUTSTANDING family-owned service center offering the very best in not only tires, but in any service your vehicle may need, including inspections. Also, Robin is a notary!
– Nicole M.

I stopped by the shop because my low pressure tire light was on and I had to take a long trip the next day. I wanted to make sure there was no puncture of the tires with a slow leak. This is my first time to this shop because it is close to our lake house at Lake Norman. The check-in process was fast, and the inspection of the tire was no more than 15 minutes altogether. I was told all is well except the tires had very low pressure and the dealer I went to service just didn’t check my tire pressure at all that resulted in such low pressure. Now the reason I write this review is because the shop refused to charge me for this service because they didn’t think they did enough work to charge me. I insisted to pay because I am a small business owner for many years and I know businesses have a cost to keep open. They insisted it was free of charge. So I am here to highly recommend this shop, not just because they didn’t charge me, but also because the service was fast and good. It is also a very smart business to earn goodwill with customers by not charging even though they did spend time and material for my simple problem. It shows they are honest and very customer focused. I am a business owner and I know a good business when I see one.
– Danny C.

If you are looking for people you can trust to be honest, this is the place. From the time Robin greets you when you come through the door and when Scott or John tell you what’s wrong with your car, you can rest easy and not worry about someone trying to sell you work that is not needed. It is a relief to know that when I take one of my cars in, it will be leaving with the problem diagnosed and repaired.
– Satisfied Client

Reliability, trustworthiness, pricing, clarity about what needs to be done—this is why Highway Tire Auto & Lube is better than I have found anywhere else. They are friendly and helpful above and beyond expectations. I started using them in March of 2016. Have had three vehicles with a variety of needs addressed perfectly. I will not go anywhere else unless they tell me to.
– Satisfied Client

When our truck broke down over an hour away from home, Highway Tire was recommended to us by a local. Turns out our truck blew the transmission and had to have a complete replacement. Highway Tire was honest about the diagnosis, did the transmission replacement very quickly and charged us exactly what they quoted. They went above and beyond in taking care of us. It’s so refreshing to find an honest, family-owned business. Too bad they are not closer to where we live!
– Satisfied Client

Very quick & thorough service.  Scott & Robin are almost honest to a fault.  I only take my vehicles to Highway Tire Auto & Lube because I know that they will only do the services that need to be done without trying to “make up” work.  If Scott does find an issue with the car, he will point it out to me, let me know if it needs fixing right away, or if it is something that we can keep an eye on. Pricing is extremely fair and honest.
– Kenneth S.

Someone backed into the back end of my car and I couldn’t open my hatch and they took the dent out and they fixed the locks.
They did a wonderful job. They were excellent. My timing belt seems to be running well and I think they do quality work. I live by myself and I don’t have anybody else and once I dropped the car off they brought me back home and once my car was ready they picked me up and they brought me back again. So that was something better than sitting and waiting for three or four hours as I was able to come home and take care of business at home. They picked me up and brought me back again, so that was a big plus from me.
– Peter Keating

Thank you so much for fixing my car today and not “taking me for a ride” . Thought I needed a power steering pump and come to find out all I needed was a hose. Thank goodness for a auto shop you can trust.
– Yovonne Kenny

The guys at Highway Tire are very friendly. Their prices are fair and the service is very reliable. As a business it is important for us to get fast, cost effective service.
– Landis Reed Homes

Great service, great value….all run and managed by a great family. Give them a try!
– Dave Ferguson

Honest, dependable shop. My parents have been using them for years and now with my first car, they are taking care of me too!
– Amelia Saul

I never have to worry about automobile problems when I know Highway Tire is around the corner–they are one of the few establishments that you can really trust for great service and personal care of your car! I highly recommend them!!!!
– David Speer

These guys are the best. They have been servicing my families vehicles for years and have always been honest and dependable when I needed them. Recently, I was in an auto accident and had my vehicled towed and repaired by them. It looked GREAT when finished! Its nice to have a local shop that can take care of all of my familes auto repair needs. Happy Customer!!
– Fred Stiman

Fast, Efficient, Affordable, Personable service, and the cleanest bathroom! I trust these guys for car repairs, maintenance, tires for the car and tractor …. Highly recommend!
– Deb DAmato

If you are looking for a locally owned repair shop for automotive service, I suggest you give these guys a try. They have provided me with fast, reliable service for years always at a fair price. They obviously can do tires, oil changes, etc., but can handle those more serious problems that you might normally contact the dealer for.
– Ray Welsh

This is a good shop. I’ve had body work, repairs and bought tires there. I’ve been a customer for a couple of years & they do a good job.
– Mike Jimison

We have been working with Highway Tire and Collision for over 2 years now and find them to me service minded and very honest. I recently had a fender bender and they quoted the repairs and made them in a timely fashion. All of the work was quite professional and the vehicle looked like new again. They also service our fleet and have found Ed and Eddie to be a great resource for repairs and recommendations to keep our vehicles on the road. Kudos to both Eds and the team at Highway Tire.
– Dan Mills